You can expect...
professional and
people-focused
services
MEASURE
The percentage of key stakeholder survey
respondents who provide a ratng, satsfed
with the services at Hamilton Park Cemetery.
LATEST RESULT
100% (2011).
TARGET FOR THE NEXT 10 YEARS
at least 90% each year.
MEASURE
The percentage of housing tenant survey
respondents who provide a ratng, satsfed
with Council’s landlord service.
LATEST RESULT
88.5% (2011).
TARGET FOR THE NEXT 10 YEARS
at least 80% each year.
MEASURE
The percentage of stakeholder survey
respondents who provide a ratng, satsfed
with the Council’s community development
services.
LATEST RESULT
94.6% (2011).
TARGET FOR THE NEXT 10 YEARS
at least 85% each year.
WHAT THIS TELLS US
Much of what we do in the community
services area is about working with people.
Having professional and people-focused
services is very important. These measures
provide an indicaton of whether customers
are satsfed with the standard of service they
are receiving from us.
We’re involved in
community services
to support a strong,
resilient and connected
community.
OUR SMART CITY VISION
COMMuNITY SeRvICeS
CONTRIbuTeS TO THeSe
OUTCOMES
aND
GOALS
:
PROSPEROUS AND INNOVATIVE
• Our city grows and prospers in a
sustainable way.
PEOPLE LOVE LIVING HERE
• Hamilton is a safe city.
• We celebrate our people and many
cultures.
WhAt you CAn
eXPect FroM us
H a m i lt o n C i t y C o u n C i l
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