You can expect...
a reliable supply
MEASURE
The number of unplanned interruptons to
service per year.
LATEST RESULT AND TARGETS
You can expect...
sustainable
management of
water resources
MEASURE
The number of days each year the city’s
demand for water exceeds the amount the
Council is allowed to take from the Waikato
River.
LATEST RESULT
Zero days where we exceeded our limit
(2010/11).
TARGET FOR THE NEXT 10 YEARS
Zero days per year where we exceed our limit.
WHAT THIS TELLS US
We have a resource consent for the amount of
water we can take each day from the river. This
is an important measure of how well our water
supply is being managed to ensure we have a
secure long-term supply for the city.
MEASURE
Litres of water lost in the network through
leaks per connecton, per day.
LATEST RESULT AND TARGETS
WHAT THIS TELLS US
It is estmated that around 16% of water is
lost through leaks in the network. We will be
implementng a programme to fnd and fx
leaks, which will help to conserve water and
stay within consented limits for longer.
WHAT THIS TELLS US
This measure tells us how well we are
managing our water supply and how ofen
customers experience an unplanned loss of
service. We plan to reduce the number of
interruptons by replacing assets that are old
and wearing out.
MEASURE
The percentage of service interruptons to
customers resolved within 8 hours.
LATEST RESULT
100% (2010/11).
TARGET FOR THE NEXT 10 YEARS
100% each year.
WHAT THIS TELLS US
This is a measure of how quickly interrupted
services are restored, both for planned
maintenance and unexpected problems.
0
30
60
90
120
150
Targets
Average result to date
0
100
200
300
400
500
Targets
Average result to date
2 0 1 2 - 2 2 1 0 - y E a r p l a n
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