You can expect...
reliable wastewater
services
MEASURE
The number of unplanned interruptons to
service.
LATEST RESULT AND TARGETS
WHAT THIS TELLS US
unplanned interruptons indicate how
well we are managing and maintaining our
wastewater network to avoid blockages, pipe
breakages and other damage. There is an
increasing trend in the number of blockages
occurring in the wastewater network. The
blockages are largely being caused by material
that customers are putng into the network
(e.g. nappies, disposable wipes, rags, fats and
oils). We will be running a public educaton
programme to try to avoid a further increase
in the number of blockages.
MEASURE
The percentage of service interruptons to
customers resolved within eight hours.
LATEST RESULT
100% (2010/11).
TARGET FOR THE NEXT 10 YEARS
100% each year.
WHAT THIS TELLS US
This is a measure of how quickly interrupted
services are restored, both for planned
maintenance and unexpected problems.
We’re in the
wastewater business
to provide our city
with services that are
reliable and which
protect people’s health
and our waterways.
0
100
200
300
400
500
600
Targets
Latest result
OUR SMART CITY VISION
WaSTeWaTeR CONTRIbuTeS
TO THeSe
OUTCOMES
aND
GOALS
:
PROSPEROUS AND INNOVATIVE
• Hamilton has a strong, productive
economy and we build on our strengths.
• Our city grows and prospers in a
sustainable way.
PEOPLE LOVE LIVING HERE
• We value, preserve and protect Hamilton’s
natural green environment.
• Hamilton is a safe city.
WhAt you CAn
eXPect FroM us
H a m i lt o n C i t y C o u n C i l
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